House of Public Services (MSAP) and Coworking Space in Viverols

France Auvergne-Rhône-Alpes
See / Download the file

Short presentation

The House of Public Services (MSAP) of Viverols offers personalized support and provides a coworking space.


- Assist in the use of online services
- Assist with administrative procedures
- Accompany all users in their approach to daily life
- Revitalize the town center
- Mutualize functions within the same space in the spirit of Third-places
- Offer a coworking space in a natural and preserved environment and encourage the establishment of new activities

Contexte (territory issues, targeted audience)

The CC Ambert Livradois Forez is the result of the merger of 7 EPCIs since 1 January 2017. Each EPCI was previously structured around Bourg center, chief town of canton, and gathering many services to people. Several service houses were created even before the labeling process. The Viverols project is original because the MSAP focused on a rehabilitation of a town center building with several uses: medical practices, a MSAP that took over the missions of the old service house and a coworking space.
Each MSAP works in a network today, with levels of services adapted to the inhabitants, and which makes it possible to reduce the transport towards the administrative services, to take care of the new arrivals and to accompany the users in the digital approaches.

In Viverols:
- Accompaniment to employment (job search assistance, help with CV writing / letter of motivation, setting up a CV database, etc.)
- Reception and accompaniment of project leaders
- Help in finding vacant spaces / cessation of activities
- Welcome potential inhabitants / newcomers

Target audience:
- All inhabitants
- Newcomers
- Project leaders

Actions implemented

- Workshops
- Coworking space rental
- Animation in connection with the operators


Global cost (in Euros) : 1 422 000 €

Human resources and partners

1 head of MSAP at the comcom scale
1 receptionist in Viverols and 1 coordinator of the co-working space
Partners: State / Prefecture 63, national operators in the social-health-employment field, health professionals

An equipped space:
Reception and digital workshop space
Coworking space 5 to 6 offices and 1 meeting room - 1 kitchen with terrace - 1 equipped studio

Other information

Project's start year : 2018

Points of vigilance, difficulties to pass through, success factors

Success factor: "assembling" functions in a single place


CC Ambert Livradois Forez (Public structure )
11 avenue du 11 novembre
63600 Ambert
Contact : Georgiana EPURE, MSAP manager : 04 73 72 72 24 -