House of Public Services (MSAP) and Coworking Space in Viverols



  • Structure name : CC Ambert Livradois Forez 
  • Address : 11 avenue du 11 novembre  
  • Postal code : 63600 
  • City : Ambert 
  • Tel : 0473727140 
  • Email : 
  • Type of structure : Public structure 
  • Project's manager contact : Georgiana EPURE, MSAP manager : 04 73 72 72 24 - 
  • Website : 


  • Context, issues : The CC Ambert Livradois Forez is the result of the merger of 7 EPCIs since 1 January 2017. Each EPCI was previously structured around Bourg center, chief town of canton, and gathering many services to people. Several service houses were created even before the labeling process. The Viverols project is original because the MSAP focused on a rehabilitation of a town center building with several uses: medical practices, a MSAP that took over the missions of the old service house and a coworking space.
    Each MSAP works in a network today, with levels of services adapted to the inhabitants, and which makes it possible to reduce the transport towards the administrative services, to take care of the new arrivals and to accompany the users in the digital approaches.
    At Viverols:
    - Accompaniment to employment (job search assistance, help with CV writing / letter of motivation, setting up a CV database, etc.)
    - Reception and accompaniment of project leaders
    - Help in finding vacant spaces / cessation of activities
    - Welcome potential inhabitants / newcomers 
  • Goals : Assist in the use of online services
    Assist with administrative procedures
    Accompany all users in their approach to daily life
    Revitalize the town center
    Mutualize functions within the same space in the spirit of Third-places
    Offer a coworking space in a natural and preserved environment and encourage the establishment of new activities 
  • Targeted audience : All inhabitants as well as newcomers and project leaders 
  • Actions implemented : Workshops
    Coworking space rental
    Animation in connection with the operators 
  • Project's start year : 2018 


  • Global cost (in Euros) : 1422000 €
  • Funders :
    • Europe :  €
    • State :  €
    • Region :  €
  • Technical and human resources, partners : 1 head of MSAP at the comcom scale
    1 receptionist in Viverols and 1 coordinator of the co-working space
    Partners: State / Prefecture 63, national operators in the social-health-employment field, health professionals

    An equipped space:
    Reception and digital workshop space
    Coworking space 5 to 6 offices and 1 meeting room - 1 kitchen with terrace - 1 equipped studio 

Conditions of success

  • Points of vigilance, difficulties to pass through, success factors : Success factor: "assembling" functions in a single place